Monitoring and On-Call Support

We offer comprehensive monitoring and support services for Oracle, MySQL, MariaDB, PostgreSQL, Microsoft SQL Server, and Snowflake databases. Our services ensure continuous operational availability and proactive response to incidents. Support is available either 24/7 or during business hours (8/5).

Key Benefits for Your Business

24/7 Real-Time Automated Monitoring – A continuous overview of your database environment.

24/7 Real-Time Automated Monitoring

A continuous overview of your entire database environment.

Rapid Response Times 

Corrective actions are initiated within two hours when necessary.

Experienced DBA Team 

Our team of six senior specialists guarantees expert and continuous support.

Broad Platform Support 

Oracle, MySQL, MariaDB, SQL Server, PostgreSQL, Snowflake, and other leading database platforms.

Comprehensive Reporting 

Full visibility into environment performance through incident, usage, and statistical reporting.

Rapid Deployment 

Our monitoring service can be up and running in less than a week.

Case Okmetic

Okmetic, a manufacturer of customized silicon wafers, and Miracle Finland began their partnership in late autumn 2024. The core of the cooperation is the enhancement of 24/7 monitoring for critical data warehouses and continuous development work to achieve the highest possible level of operational reliability.

During the successful startup phase, Miracle Finland integrated Okmetic’s servers into its monitoring. Based on insights gained from the monitoring data, significant optimizations have already been made to the operating systems and databases, which has improved the performance and stability of the existing hardware.

The collaboration continues closely as part of Okmetic’s daily operations. The dialogue between Miracle Finland’s and the customer’s own experts has helped to identify and implement several development areas that further strengthen the data environment.

Our Service Process

Customer satisfaction, reference-quality delivery, and long-term partnerships are our highest priorities.

We are committed to providing our clients with industry-leading data management, driven by extensive experience and professional pride.

  1. Contact us

    Get in touch by phone or email to discuss your upcoming project. We’ll help you define the scope, timeline, and any specialized requirements to get started.

  2. Assessment and Evaluation

    We conduct an initial review to assess the necessary resources, including technology and personnel, while taking the client’s specific needs into account.

  3. Proposal

    The proposal is provided in writing and includes: scope of work and deliverables, schedule, pricing, technologies used, responsibilities, and warranties.

  4. Contract

    Following the approval of the proposal, a formal written contract is established.

  5. Project Planning and Kick-off

    We establish a detailed project schedule and ensure all necessary resources are secured for a successful start.

  6. Implementation

    Work is executed according to the agreed schedule.

Fast response times and continuous situational awareness


We ensure your databases are available and operational at all times

Our expertise spans a wide range of database technologies, including Oracle, MySQL, MariaDB, SQL Server, PostgreSQL, and Snowflake. Our solutions operate flexibly across cloud environments and on-premises infrastructures, supporting both Linux and Windows platforms.

Our deep-rooted Oracle expertise enables the development of advanced application solutions. As Finland’s leading Oracle APEX expert in AI applications, we leverage the platform’s full potential to deliver innovative and cost-effective solutions tailored to your business needs.

Miracle Finland has been serving clients since 2007. Discover our services!