The Knowledge Partnership Program (KONEKSI) is a collaborative initiative in the field of knowledge and innovation that supports partnerships between Australian and Indonesian organizations. The program aims to promote inclusive and sustainable policies and technology utilization, as well as address social and economic challenges by leveraging local expertise. KONEKSI is supported by the governments of Australia and Indonesia and is operated by Cowater International.
Miracle served as an expert partner in the KONEKSI project for the design and construction of AI capabilities as part of the program’s comprehensive information management system. The collaboration began with the definition of KONEKSI’s AI strategy, which identified key use cases, data sources, and objectives for utilizing artificial intelligence as part of daily operations and decision-making.
Based on the strategy work, Miracle implemented several practical solutions utilizing the Oracle APEX application development platform and the Oracle AI Database 26ai. The solutions included modular functionalities and AI-powered chatbots that enable efficient searching, integration, and analysis of data from various sources. With these tools, both structured and unstructured data — such as documents, guidelines, and operational database information — can be utilized in a unified and user-oriented manner.
Thanks to the implemented solutions, KONEKSI’s information management has become more up-to-date, transparent, and easily accessible, supporting the program’s goals in operational efficiency and data-driven leadership. KONEKSI has been extremely satisfied with the smooth cooperation, Miracle’s expertise, and the results achieved. The collaboration with Miracle is seen as a long-term partnership and will continue in the future with new initiatives developing AI and information management.